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Best Western London Peckham Hotel

Best Western

London Peckham Hotel

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Best Western Queens Crystal Palace

Best Western

London Queens Crystal Palace Hotel

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Double room at Best Western Plus Wembley Hotel

Best Western Plus

London Wembley Hotel

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Double room at Best Western Plus Croydon

Best Western Plus

London Croydon Aparthotel

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Double room at Ibis Styles Croydon

Ibis Styles

London Croydon Hotel

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Ibis Styles Walthamstow Hotel

Ibis Styles

London Walthamstow Hotel

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We are currently looking for Food & Beverage Assistants to join our growing team. Our stylish hotel offers a fun and relaxed atmosphere for guests to kick back and relax during their stay – and it’s a really great place to work too!

Main Tasks:

  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try to upsell.
  • Take food and beverage orders from the guest.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed.
  • Communicate to the guest and provide assistance with their queries.
  • Co – ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
  • Serve food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  • Prepare mixed drinks for service to your customers table.
  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at the restaurant.
  • Assist with stocking and maintaining the restaurant bar stock levels and side station.

Essential:

  • Associate’s or bachelor’s degree in related field.
  • Prior experience as an F&B  staff or in related field.

 

Please send your CV and covering letter to: Recruitment@lhg.co.uk

Posted on: 13 July 2019