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We are now looking for Receptionists to join our team! The successful candidate will have extensive customer service experience.

Main Tasks:

  •  To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
  • To deal with guest requests to ensure a comfortable and pleasant stay.
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • To be responsible for accurate and efficient accounts and guest billing processes.
  • To assist in keeping the hotel reception area clean and tidy at all times.
  • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.


  • Previous customer service experience.
  • Previous experience in hospitality.
  • Previous experience in Health & Safety, First Aid etc.


Please send your CV and covering letter to: 

Posted on: 13 July 2019